All features

Comment preferences

Different conversations need different comments

A quick reply to a colleague shouldn't sound like a detailed disagreement with an industry expert.

Eplie lets you choose how your comments are written: length, tone, goal, emojis, questions and your own instructions. You don't have to use the same style for every conversation.

The Preferences screen in the Eplie popup: length, tone, comment goal and on/off switches

Emily Carter · 2nd

Co-founder at Northwind

1h ·

We just reached our first 100 paying customers.

Congrats! The first 100 paying customers teach you a lot about who actually needs the product. Curious which channel worked best for you.
GIFComment

Example. People and posts in these demos are made up.

The problem

One writing style doesn't work everywhere

Imagine commenting on three posts. A colleague announcing a promotion. A founder sharing a product mistake. An industry expert making a claim you disagree with.

You wouldn't answer all three the same way. The promotion needs a short, friendly message. The mistake deserves a practical observation. The argument might need a detailed response explaining your position.

A writing tool with one default style struggles with that. Eplie gives you controls for the kind of comment you want.

Comment length

Say enough without saying too much

A detailed comment isn't automatically better. Choose the length that fits what you have to say. Try all three in the demo at the top of this page.

Brief

Short comments and quick replies, when one clear point is enough.

Balanced

A little explanation without becoming long. The default.

Detailed

Room to explain an argument, share relevant experience or develop a fuller response.

Comment tone

Choose how you want to sound

Use Auto, or pick a tone. Same point, different tone: “Getting website traffic isn't enough if those visitors don't become customers.”

ToneHow it writes
AutoMatches the tone of the post.
NaturalHuman and conversational. Never stiff or robotic.
ProfessionalClear and polished, for more formal discussions.
InsightfulThoughtful, with a considered point.
FriendlyWarm and approachable.
SupportiveEncouraging, without empty praise.
WittyLight and clever, never forced.
BoldDirect and confident.

Tone in practice

The same idea, two tones

The central point stays the same; the wording changes to suit the conversation.

Natural

I've seen sites grow their traffic without getting more customers. It's worth checking what those visitors actually do.

Professional

Traffic growth is useful, but I'd also measure how much of that traffic converts into qualified leads or customers.

Made-up examples to show the difference in tone.

Comment goal

Decide what you want the comment to do

Leave it on Auto and Eplie decides, or pick a goal.

Add value

Contribute an observation, explanation or practical idea.

Agree & expand

Agree with a point, then take it further instead of repeating it.

Ask a question

Ask something directly related to the discussion.

Share experience

Connect the post to something you've really done. Uses only facts you've approved in My Voice.

Respectfully challenge

Add nuance or push back, with reasons, without starting an argument.

Celebrate

Congratulate someone specifically, not generically.

Emojis and questions

Only when they fit your style

Emojis: Never, Sometimes or Often

Never keeps them out entirely (the default). Sometimes allows the odd one. Often uses them when they fit.

Questions: When it fits, Rarely or Often

Not every comment needs to end with a question. “Did most of the improvement come from onboarding or support?” adds more than “What are your thoughts?”.

Custom instructions

Tell Eplie what you're tired of repeating

Some preferences don't fit a setting. Write them in your own words, and Eplie follows them every time. For example:

  • Use simple English. Keep comments short and direct.
  • Don't add generic compliments before making the point.
  • Avoid emojis unless I ask for them.
  • Don't invent experiences or claims about my work.
  • Prefer one specific observation over several general points.
  • Don't turn every reply into a question.

Update them as you learn what works for you.

Set your preferences

A few choices before you start commenting

  1. 1

    Open Preferences

    Click the Eplie icon in Chrome, then Preferences.

  2. 2

    Choose a length

    Brief, Balanced or Detailed.

  3. 3

    Pick a tone

    Auto, or the tone you want.

  4. 4

    Choose a goal

    Let Eplie decide, or guide the draft.

  5. 5

    Set emojis, questions and instructions

    How often each should appear, plus any rules of your own.

Preferences and My Voice

What's the difference?

My Voice

Your background and general writing style. For example, a SaaS marketer who prefers simple, practical comments. See My Voice.

Comment Preferences

How this kind of response should be written. For example, a brief reply that asks a specific question.

Still not right?

Change the draft without starting over

Preferences guide the writing, but they don't guarantee the first draft is right. Too long? Use Shorten. Awkward? Rewrite. Hard to follow? Make clearer. Says something you don't believe? Remove it.

You can also update your preferences to avoid the same problem next time.

FAQ

Questions, answered

More in the full FAQ and the Help Center.

Write the way you want to write

Short or detailed. Casual or professional. A question, a different opinion, or a useful observation.

The My Voice screen in the Eplie popup: what you do, your topics and how you like to write
The Preferences screen in the Eplie popup: length, tone, comment goal and on/off switches