Terms of Service

These Terms of Service ("Terms") are an agreement between you and Eplie ("Eplie", "we", "us", "our"). They cover your use of the Eplie Chrome extension, the website at eplie.com, and all related services (together, the "Services").

By installing the extension, creating an account, or using the Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use Eplie. If you use Eplie for a company, you confirm you have authority to accept these Terms for that company.

1. Who can use Eplie

You must be at least 18 years old and able to enter a binding contract. You also need a LinkedIn account in good standing, because you sign in with LinkedIn.

2. What Eplie does

Eplie is an AI writing assistant for LinkedIn. It helps you draft comments, replies, and other content based on the post you choose and, if you use Profile Personalization, your own LinkedIn profile.

Eplie is a drafting tool. It does not post, like, comment, connect, or message anyone on LinkedIn for you. You review, edit, and post every piece of content yourself.

Some features may be labelled beta, preview, or coming soon. These may change, have bugs, or be removed at any time.

3. Your account

You are responsible for your account and everything that happens under it. Keep your LinkedIn login secure and tell us right away at support@eplie.com if you think someone has accessed your account without permission. One account is for one person. You may not share, sell, or transfer your account.

4. LinkedIn and third party platforms

Eplie is an independent product. It is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation. LinkedIn is a trademark of LinkedIn Corporation.

You are responsible for following LinkedIn's User Agreement and Professional Community Policies whenever you use Eplie or post anything it helps you write. LinkedIn controls its own platform and may change it, restrict features, or take action on accounts at its own discretion. We are not responsible for any action LinkedIn takes on your account, including warnings, restrictions, or suspensions.

Changes LinkedIn makes to its website may stop some Eplie features from working for a time. We will try to fix these quickly, but we can't guarantee it.

5. Plans, payments, and renewals

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payments, billing, taxes, invoices, and payment related customer service, and your purchase is also governed by the Paddle Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

• Billing: Paid plans are billed in advance on a monthly or annual basis, depending on the plan you choose.
• Automatic renewal: Subscriptions renew automatically at the end of each billing period until you cancel.
• Cancellation: You can cancel anytime from your account or through Paddle at https://paddle.net. Cancellation stops future charges, and you keep access until the end of the period you already paid for.
• Taxes: Prices may not include taxes. Paddle calculates and collects applicable taxes at checkout.
• Price changes: We may change our prices. We will give you reasonable notice before a new price applies to your subscription, and the change takes effect at your next renewal, so you can cancel first if you prefer.
• Usage limits: Each plan includes the usage limits shown on our pricing page. Unused usage does not roll over.
• Refunds: Refunds are covered by our Refund Policy.

6. Acceptable use

You agree not to use Eplie to:

• break any law or regulation, or help anyone else do so
• create or share spam, scams, fraud, phishing, or misleading content, including fake engagement or mass posting of generated comments
• harass, threaten, bully, or discriminate against anyone, or create hateful content
• impersonate any person or organisation, or misrepresent who you are
• create sexual content involving anyone without consent, or any deepfakes
• share anyone's private or personal information without permission (doxxing)
• infringe anyone's copyright, trademark, privacy, or other rights
• upload malware or interfere with, probe, or harm the Services or any network
• scrape, crawl, or collect data from Eplie or from LinkedIn through Eplie, or use Eplie to collect information about other LinkedIn members
• automate activity on LinkedIn, or connect Eplie to bots or automation tools
• try to bypass usage limits, safety filters, or security measures, or trick the AI into producing restricted content (jailbreaking)
• copy, reverse engineer, decompile, or resell Eplie, or use it to build a competing product
• use the Services in any way that could harm Eplie, our users, or LinkedIn

We may investigate suspected misuse and take any action we think is appropriate, including removing content, limiting features, or suspending accounts.

7. AI generated content

• You own your content. As between you and us, you own the inputs you provide and the content Eplie generates for you, to the extent the law allows. You give us a limited permission to process your inputs and generated content only to provide and improve the Services, as described in our Privacy Policy.
• You are responsible for what you post. AI can make mistakes, invent facts, or produce content that is inaccurate, outdated, or inappropriate. Always review and edit content before you post it. You are fully responsible for anything you publish and for making sure you have the right to use any content you give us.
• Not professional advice. Content generated by Eplie is not legal, financial, medical, tax, or other professional advice and should not be relied on as such.
• Similar outputs. Because of how AI works, other users may receive similar content. We can't guarantee your content is unique.
• Content moderation. We may filter, block, or refuse to generate content that breaks these Terms or our AI providers' policies.

8. Reporting infringement

If you believe content generated or shared through Eplie infringes your copyright or other rights, email support@eplie.com with your contact details, a description of the work or right, where the content appears, and a statement that your report is accurate and made in good faith. We will review every report and may remove content and suspend accounts of repeat infringers.

9. Our intellectual property

Eplie, including its software, extension, website, design, name, logo, and all related technology, is owned by us and protected by intellectual property laws. We give you a personal, limited, non exclusive, non transferable, revocable licence to use the Services for their intended purpose while you follow these Terms. All rights not expressly given to you are reserved.

If you send us feedback or ideas, we may use them freely without paying you or owing you anything.

10. Service availability

We work hard to keep Eplie running smoothly, but we don't guarantee that the Services will always be available, uninterrupted, timely, secure, or error free. We may update, change, pause, or stop any part of the Services at any time. If we permanently shut down a paid service, we will give you reasonable notice where possible.

11. Suspension and termination

You can stop using Eplie at any time by cancelling your plan, uninstalling the extension, and asking us to delete your account.

We may suspend or end your access, with or without notice, if:

• you seriously or repeatedly break these Terms
• payment fails or a charge is reversed or disputed
• your use creates a security, fraud, or legal risk for us, our users, or others
• we are required to by law or by a platform we rely on

When your access ends, your right to use the Services stops. Sections that by their nature should survive (including ownership, disclaimers, limits of liability, indemnity, and governing law) continue to apply.

12. Disclaimer of warranties

To the fullest extent allowed by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non infringement. We don't promise any particular result from using Eplie, including more followers, engagement, leads, reach, or business.

13. Limitation of liability

To the fullest extent allowed by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business opportunities, reputation, or goodwill.
• We are not liable for any action taken by LinkedIn or any other third party against your account, or for content you choose to post.
• Our total liability for any claim relating to the Services is limited to the greater of the amount you paid us in the 12 months before the claim arose, or USD 50.

Some countries don't allow certain limits on liability. In those places, these limits apply only as far as the law allows. Nothing in these Terms limits liability that can't be limited by law, or any mandatory rights you have as a consumer.

14. Indemnity

You agree to defend and hold harmless Eplie and its owners from any claims, losses, or costs (including reasonable legal fees) arising from content you post, your breach of these Terms, your violation of LinkedIn's terms, or your violation of any law or anyone's rights.

15. Governing law and disputes

These Terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Lahore, Pakistan, unless the mandatory consumer laws of your country give you the right to bring a claim in your local courts. Before starting any formal dispute, please contact us at support@eplie.com so we can try to resolve it informally within 30 days.

Payment, billing, and refund matters are also subject to the Paddle Buyer Terms.

16. Changes to these Terms

We may update these Terms from time to time. If we make important changes, we will tell you by email or inside the Services before they take effect. If you keep using Eplie after the changes take effect, you accept the updated Terms. If you don't agree, you can cancel and stop using the Services.

17. General

• Entire agreement: These Terms, our Privacy Policy, and our Refund Policy are the full agreement between you and us about the Services.
• Severability: If any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver: If we don't enforce a right, that doesn't mean we give it up.
• Assignment: You can't transfer these Terms without our consent. We may transfer them as part of a merger, acquisition, or sale of assets.
• Events outside our control: We are not responsible for delays or failures caused by things outside our reasonable control, such as outages at our providers or LinkedIn, internet failures, or natural disasters.

18. Contact

Email: support@eplie.com